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Orders & Returns

Orders

Due to the handmade nature of our products, many items are made to order. From time to time, we may experience a glitch on our website and the item you purchased is not available. Should this happen, you will be notified asap.

 

Shipping

While we try to process orders as quickly as possible, items may take 5 to 10 business days to ship. We are not responsible for shipping delays.

 

Returns

We strive for customers to be completely happy with their purchases. We are happy to assist with questions and details about all items. Due to the nature of our inventory we have a strict return policy. A refund is permissible within 21 days of purchasing the item online. Return postage is nonrefundable. 

To make a return: 

https://s-carter-design.returnly.com